Urgent action ‘needed to improve support for vulnerable customers’

A new report calls for suppliers, regulators and government, as well as other organisations to do more to identify and assist struggling billpayers

Jonny Bairstow

31/05/2019 2:00 AM

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Jonny Bairstow

Jonny is rubbish at cricket (a bit like his namesake) but very good on old bikes. A charmingly well-educated young man, he is both the most polite reporter we have had and the most laid back. A top performer who is never easily distracted his languid cool…