Too many energy firms ‘still struggling to offer good customer service’

That's according to Citizens Advice, which says licencing regulations for new market entrants are too relaxed

Jonny Bairstow

25/06/2019 2:00 AM

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Too many energy firms ‘still struggling to offer good customer service’

image: Shutterstock

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Jonny Bairstow

Jonny is rubbish at cricket (a bit like his namesake) but very good on old bikes. A charmingly well-educated young man, he is both the most polite reporter we have had and the most laid back. A top performer who is never easily distracted his languid cool…