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Most Trusted Consultancy – SME Customers, sponsored by Corona Energy
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The Most Trusted Consultancy is the award for any broker or consultant who can demonstrate their integrity when it comes to their customers, business dealings and reputation. A highly desired prize!
Please take no more than 1000 words to explain how you show trust and integrity in your dealings with customers. Judges will be looking for
- Transparency
- Fairness
- Value for money.
- Fees and commission.
- How you charge and why?
- Customer examples where you have shown integrity.
- Go live rate.
- Retention rate.
- Conflict resolution process.
- How do you get the best deal for your customer?
- How do you find the best value energy deal?
Please note that numbers, stats and customer examples make a difference!
Please send your answer in a Word document to Bruna Pinhoni at [email protected].
All entries must adhere to the following guidelines:
- Entries need to be in by 5 p.m. September 22nd.
- There is a minimum score requirement to be shortlisted on all awards.
- The top ten scoring consultancies above the minimum score requirement will make up the shortlist for an award. The shortlists will be announced week commencing October 23rd.
- Please note the word limits on all entries. Any entries over the limit will be truncated.
- You may use up to 3 pictures or web links in your entries.
- Judges’ decisions are final and binding; and no discussions or correspondence will be entered into relating to any of their decisions.
- ELN may contact industry players and bodies to ensure the validity of the TPI’s claims.
- If you are shortlisted for one or a number of awards, you will receive two free tickets for the TELCA Awards Ceremony. Additional tickets are £375 ex VAT each.
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