‘More than a third of smart meter users report having problems’
New research suggests the number of people having issues totals around four million, with just…
Tag: Consumer
Unilever launches refillable bottles to make cleaning products even cleaner
The consumer goods giant's new 'ecorefill' bottles aim to change how packaging…
Are companies feeling the pressure from sustainable consumers?
A new report shows business models are changing in the face of a rise in veganism and…
‘Suppliers should be fined for ripping off customers’
Energy suppliers should be fined for ripping off consumers. That's according to a new…
Temperature rising on heat billing complaints
The majority of complaints made by heat network customers are related to billing issues.…
Confidence in energy efficiency is up and rising
Confidence in the energy efficiency industry was up in the first quarter (Q1) of 2017 and looks…
Small suppliers beat Big Six on customer satisfaction
Small energy firms have beaten the Big Six on a customer satisfaction ranking table. A Which?…
Couple fed up with ‘Big Six’ takes them on
A Scottish couple plan to launch their own energy supplier after getting fed up with the…
Comparing Apples with Apples
We live in a world where information is in abundance and coupled with the choice of a free…
Customers want personalised energy experience, survey finds
Consumers are interested in having energy management technologies in their homes, with a…
