npower tops energy companies’ complaints table – again
Energy giant npower has continued to receive the highest number of complaints, with a 25% rise…
Tag: Consumer Futures
npower apologises and pays £1m after complaints rocket
npower has issued an apology and agreed to pay £1 million to schemes helping vulnerable…
Complaints against Big Six energy firms multiply
Complaints against Big Six suppliers have gone up markedly according to a new league table…
Rules of conduct needed to deal with "aggressive brokers"
A consumer group has renewed calls for a mandatory code of conduct to deal with the issue of…
Should auto-rollover energy contracts be banned?
With businesses being locked into energy contracts as a result of automatic rollovers, usually…
Ofgem’s reforms ‘fail’ to help consumers pick best energy deal
Ofgem's reforms published today “will fail” to help consumers pick out the best energy…
Fears suppliers will “filibuster” changes to wholesale market
Consumer groups are calling for “more radical” changes to the wholesale energy market amid…
