Heat network customers now protected by Energy Ombudsman service
New law grants 500,000 heat network consumers access to independent dispute resolution for the…
Tag: consumer protection
Energy consultants respond to proposed regulation changes
Energy consultants welcome regulation but raise concerns about the government's approach…
Ofgem investigation spurs reforms in community energy schemes
An investigation by Ofgem into Community Energy Scheme UK Ltd and Community Energy Scheme Stoke…
CMA chief Andrea Coscelli to step down in July
Dr Coscelli, who joined the competition watchdog as an executive director when it was created…
Consumer protection: New ‘risk register’ launched for home energy flexibility
Citizens Advice, Energy UK and the Association of Decentralised Energy have teamed up to…
Ofgem launches smart meter review
Ofgem is launching a consultation into smart meters to target concerns over consumer…
