Ofgem acts to protect customers when suppliers go bust
Ofgem has announced new rules to protect consumers from costs associated with energy supplier…
Tag: credit balances
Ofgem implements new ringfencing rules
The energy regulator has introduced updated guidelines for securing Renewables Obligation and…
Billpayers to reclaim energy credit
Over 12,000 households are set to reclaim energy credit in a protest against high direct debit…
‘Energy suppliers hold £8bn in overpaid customer funds’
Both households and businesses using fixed direct debits contribute to this sum
Ofgem’s proposal to shock-proof energy suppliers with minimum capital requirement
Energy firms will be required to maintain a capital target of £130 adjusted net assets per dual…
Energy suppliers ‘sitting on a hoard of £4.5bn in customer credit’
Fears are growing as Ofgem has axed plans to require all energy suppliers to ringfence their…
Centrica slams Octopus’ proposals for protecting consumer credit balances
Independent review conducted on behalf of British Gas found that a compulsory co-insurance…
Octopus: “Crude ringfencing customers’ credit balances is financially illiterate”
The regulator should resist pressure from companies to adopt ill-considered ideas, the boss of…
Ofgem sets out tougher rules for energy suppliers to protect customers
Credit balances are used by some firms like an interest free company credit card, Ofgem’s boss…
Two business models ‘are to blame for energy firm collapses’
Ofgem-appointed consultants have published findings of a review on the root causes of recent…
