Tag: customer loyalty

Energy supplier banned from taking on new customers

Government targets firms exploiting customer loyalty – will energy suppliers face direct CMA fines?

Under the proposals, the Competition and Markets Authority will receive new powers to decide if…

Two million households hit with shock energy bills

Big Six ‘overcharge loyal customers £7.3bn’

August 29, 2017

The Big Six energy suppliers have overcharged their most loyal customers by as much as £7.3…