Water companies to pay for low customer satisfaction rankings
Thames Water has to pay nearly £16.7 million and Southern Water £4.9 million for poor customer…
Tag: customer satisfaction
Economy Energy ‘UK’s worst energy supplier’
Economy Energy has been rated the UK’s worst energy supplier for the second quarter in a row.…
SmartestEnergy retains top spot for customer satisfaction
Business energy supplier SmartestEnergy has topped the table again for customer satisfaction…
Customer satisfaction in energy sector drops to new low
Consumer satisfaction in Britain’s energy industry has plummeted to a new low of just 41% - one…
npower’s Wayne Mitchell’s Energy Blog
The customer is king If you are a university graduate, you could be forgiven for thinking that…
E.ON claims profits fall to prop up customer service
Energy supplier E.ON claims its profits last year fell because of efforts to boost customer…
From Zero to Hero – npower’s customer satisfaction pledge
The new head of energy firm npower has pledged his firm would rocket up the customer…
Energy giants rated worst for customer service
Small energy suppliers have come out on top again for customer satisfaction while the biggest…
Energy firms and airlines “lowest scoring” for customer satisfaction
Energy firms remain firmly in consumers bad books having joined airlines as the UK’s…
