Energy suppliers plan new push to help customers
Energy UK and various stakeholders have agreed on measures to support customers facing energy…
Tag: customers
Thames Water proposes raising bills by £228
Thames Water proposes raising bills by £228 annually to fund essential infrastructure…
UK boiler ads face the heat
Worcester Bosch will update its marketing practices after an investigation into potentially…
ScottishPower makes energy bills simpler
The energy supplier has teamed up with Plain Numbers to make customer bills clearer and easier…
Octopus starts hiring ‘Energy Social Workers’
These employees will be tasked with helping customers that are struggling to keep up with their…
Ofwat orders Thames Water and Southern Water to return £80m to customers
They will have to hand back the money for failing to reach targets on water treatment works…
Is Britain’s carbon-neutrality a chicken and egg situation?
Morrisons has introduced "carbon-neutral" eggs from hens fed on insects - which are…
Firmus Energy announces Ten Towns 16% increase in gas prices
Taking effect from 3rd May, the increase will impact 55,000 Northern Irish customers
Yorkshire Water says yes to a ban on plastics in wet wipes
The water company said that manufacturers should cover clean-up costs
UK Power Networks gets top ranking in customer service
UKPN came fourth among 50 UK organisations voted for customer services
