Tag: Dame Clare Moriarty

UK Energy Secretary explores price cap overhaul

Energy customer service improves but challenges remain

September 30, 2024

Customer service at energy companies shows slight improvement, but many households still…

Ofgem threatened with legal action over price cap rise

Ofgem urges energy firms to improve support for customers in payment difficulties

September 27, 2022

TruEnergy, Utilita and ScottishPower were found to have 'severe' weaknesses in…