Energy customer service improves but challenges remain
Customer service at energy companies shows slight improvement, but many households still…
Tag: energy suppliers
Centrica’s ENSEK acquires Bulb’s customer platform
ENSEK has acquired Zoa to provide advanced solutions for energy suppliers
Smart meters: Still not so smart?
Smart meters are not fully meeting expectations, with ongoing issues such as manual readings…
UK energy consumption drops
UK primary energy consumption decreased by 2% from April to June 2024
UK energy suppliers called to crisis talks
The Minister for Energy Consumers has invited energy suppliers to discuss support for…
British Gas offers discounted boiler service
British Gas has reduced the price of its boiler service to £69, encouraging households to…
Ofgem tariff ban backed by energy industry
The energy regulator's decision to keep the ban on acquisition-only tariffs has received…
‘Businesses want certainty from their energy providers’
In a future net zero podcast, Anthony Ainsworth, Chief Operating Officer for npower Business…
Water company trust at 13-year low
Trust in water companies hits a 13-year low as consumer satisfaction declines, raising concerns…
‘Energy customers support fair tariffs for all’
A new survey found that nearly 93% of UK consumers believe energy suppliers should not restrict…
