Ofgem warns energy suppliers of tough action on new PPM rules
Ofgem has warned energy suppliers to comply with new prepayment meter rules or face…
Tag: PPM
Ofgem: New code of practice strengthens protections for PPM customers
The newly updated Code of Practice requires suppliers to make at least ten attempts to contact…
Ofgem: New phone line for prepay energy complaints
Citizens Advice and Ofgem have established a phone line for energy customers with prepayment…
Budget 2023: Extra charges for PPM customers to be scrapped
The move is estimated to save around £45 a year on energy bills for approximately four million…
Government under fire for energy voucher data
The government had previously said Good Energy, Utilita and ScottishPower had the fewest…
Nearly 250k households ‘likely to miss out on Energy Bills Rebate scheme’
Charity says prepayment meter customers will see energy bills rise by more than £3 billion per…
OVO Energy to pay £8.9m for overcharging customers
The supplier has accepted the failings in its IT systems and compliance processes over five…
Ofgem investigates if Utilita overcharged energy prepayment meter customers
The regulator said the opening of the probe does not imply any findings have been made about…
SSE to cut energy prices in line with Ofgem’s cap
However, some very low energy usage customers may see an increase on their bills
Energy bills to fall by £75 as Ofgem lowers price cap
The default price cap will reduce from £1,254 to £1,179 from 1st October until March 2020
