Ofgem hints at further action against “inappropriate” prepayment practices
The regulator will investigate whether suppliers take all reasonable steps before forced…
Tag: prepayment
Customers forced onto prepayment meters due to energy debt
In nearly 64% of cases, a smart meter switched to prepayment mode because the customer owed…
EDF customer charged £336k for a month’s electricity bill
A school worker was reportedly asked to split it onto a three-year payment plan
Bulb launches ‘UK’s first major 100% renewable smart prepayment tariff’
Bulb highlights the price of the renewable pay-as-you-go deal comes in £60 below the…
Ofgem launches consultation to protect prepayment customers
Measures including 'emergency' and 'friendy hours credit' could reduce the…
Sadiq Khan launches new green energy company – London Power
The profits made by City Hall will be reinvested in community projects to help tackle fuel…
CMA: UK energy prepayment price cap should be extended beyond 2020
A revised methodology to calculate the cap means customers would pay an extra £1 a week on…
Energy bills to rise for millions as Ofgem raises price cap
It will affect 11m households on default or standard variable tariffs and four million…
Ofgem investigates Utility Warehouse over treatment of customers in debt
The regulator will look into whether the energy supplier has appropriate repayment options in…
Ofgem alleges two energy suppliers breached competition law
It has issued a 'statement of objections' to Economy Energy and E (Gas and…
