Tag: telesales

Economy Energy under investigation

Economy Energy under investigation

September 28, 2014

Small supplier Economy Energy is under investigation for the way telesales staff arranged…

Energy firms ‘still struggling’ to give correct prices

Energy firms ‘still struggling’ to give correct prices

February 18, 2013

The standard of energy company telesales has improved since last year, however, suppliers are…

Ofgem outlines what’s fair game for TPIs

Ofgem outlines what’s fair game for TPIs

October 10, 2012

Ofgem has sought to reassure brokers and third party intermediaries (TPIs) who want to get…