Tag: TruEnergy

Ofgem threatened with legal action over price cap rise

Ofgem urges energy firms to improve support for customers in payment difficulties

September 27, 2022

TruEnergy, Utilita and ScottishPower were found to have 'severe' weaknesses in…

Ofgem orders energy supplier to improve direct debit processes

Ofgem orders energy supplier to improve direct debit processes

TruEnergy is required to review the direct debit level of all of its customers

Energy suppliers hit back at Ofgem over its review on “weaknesses” in direct debits

Energy suppliers hit back at Ofgem over its review on “weaknesses” in direct debits

The regulator has said it has identified "moderate to severe weaknesses" in…