Energy suppliers increase support for vulnerable customers
Thirteen suppliers, covering over 95% of the domestic market, have committed to providing extra…
Tag: vulnerable customers
Energy firms and Scotland plan social tariff
The Scottish Government is collaborating with energy companies, including E.ON and EDF Energy,…
Energy and water suppliers to improve support for vulnerable customers
Energy and water companies are set to improve support for vulnerable customers through a new…
UK energy suppliers called to crisis talks
The Minister for Energy Consumers has invited energy suppliers to discuss support for…
Support for energy debt to be extended by Ofgem
Ofgem plans to extend the allowance for bad debt support in the energy price cap beyond…
Ofgem boss warns of high energy prices ahead of price cap announcement
Jonathan Brearley, CEO of Ofgem, highlighted concerns regarding potential changes to standing…
Energy market ‘Wild West’ returns
Citizens Advice and Octopus Energy caution that lifting the ban on acquisition-only tariffs…
Ofgem’s energy tariff plan sparks backlash
Yesterday, Ofgem proposed lifting the current temporary ban preventing suppliers from offering…
Ofgem proposes compensation increase for energy suppliers’ failures
Ofgem's latest proposal aims to raise compensation payments for energy customers to £40…
UK fuel voucher demand up 143% amid cost of living crisis
A UK grants and welfare specialist has welcomed the new Ofgem price cap after a substantial…
