Water firms urged to take immediate action on open data
Despite the widespread public support for water companies opening their data, little progress…
Tag: water firms
Billing issues untap wave of household water customer complaints
Thames Water and Southern Water stand out as poor performers in relation to written complaints,…
People’s trust in water companies at its lowest point since 2011
The number of people who find that water charges are fair dropped last year, according to a…
Water firms blocked from paying dividends if resilience is at risk
Companies that don't link dividend payments to the environment and customers could face…
Ofwat launches investigation into South West Water’s environmental performance
The water regulator has opened enforcement cases against six major companies
Ofwat calls on water firms to support struggling customers
The water regulator has urged companies to deal sensitively with people with money issues
‘More than a third struggle to pay water bills fairly frequently’
Just a third of customers would trust their water firm to fix a problem quickly, according to a…
Water firms urged to help customers struggling to pay their bills
Water bills will see an average increase of 1.7%, Ofwat said
Scottish Water boss to step down after ten years
The company's Chief will resign next year to enable a smooth transition to a new boss
Water firms exiting the market to refund customers
New rules by Ofwat will see retailers return customers' credit balances in the event of a…
