Water bill payouts to double for poor service
The government has proposed doubling compensation for customers when water companies fail to…
Tag: water retail
ELCC Session on: How engaging more with water helps customers, small and large
If you missed this session by Water Plus at ELCC 2022, catch up with it here!
Water firms urged to be ‘creative’ in setting out bill cutting measures
Bills for homes with water butts or permeable driveways could be lowered under new plans
Ofwat consults on an England-wide national price cap for SMEs
The proposals are expected to simplify price caps applied to small businesses
Thames Water to revise smart metering policy after Ofwat challenge
The regulator was concerned the water firm "unfairly" removed or limited access to…
Businesses’ water bills to rise
Price caps in the business retail market will increase by 0.49%
Businesses’ dissatisfaction for water retailers hit three-year high
Billing complaints are the most frequent among business customers, according to a new survey
‘Water sector could feel more pressure in post-coronavirus era’
That's the suggestion from Josh Gill, CEO at Everflow Group who spoke to ELN about how the…
Water retail market: Ofwat unveils new standards to protect businesses
New standards aimed at protecting businesses, charities and public sector organisations when…
